The MSAsafety App
The MSAsafety app supports mobile devices using the following operating systems (as of 6/2021):
- iOS 12.0 and newer
- Android 5.0 and newer
If you encounter the following errors while signing in, verify your username and password on shopMSA, and reset if necessary.
- For Android, "Sign In Failed. Your username or password is invalid"
- For iOS, "Sign In Failed. Timeout has occurred"
If you encounter an error while trying to access multiple accounts on the same device within a short period of time, clear your session as directed below.
- For Android, clear data and cache under Device Settings > Apps > MSAsafety > Storage
- For iOS, restart the device
- Enable/disable Device Notifications under Device Settings (ie. Settings > Notifications)
- Enable/disable In-App Notifications in the MSAsafety app under Menu > Settings
Feedback from our valued customers will shape future updates to the MSAsafety app!
- Feature Requests
- Bug Reports
- Product Catalog Issues
- Media Issues (PDFs, Videos, etc)
- Or anything else!